Renewal Specialist

3 weeks ago


Cardiff, Cardiff, United Kingdom Peter Alan Full time
Job Title: Renewals Coordinator

At Peter Alan, we are seeking a highly skilled and motivated Renewals Coordinator to join our team. As a key member of our Lettings department, you will be responsible for providing exceptional customer service to our landlords and tenants, ensuring seamless tenancy renewals and maximizing business growth.

Key Responsibilities:
  • Renewal Negotiations: Effectively negotiate tenancy renewals with landlords and tenants, ensuring mutually beneficial agreements.
  • Customer Service: Provide outstanding customer service, responding to queries and concerns in a timely and professional manner.
  • Portfolio Management: Manage a designated portfolio of customers, ensuring timely and efficient communication and resolution of issues.
  • Contract Administration: Administer tenancy contracts, ensuring compliance with legislative requirements and company procedures.
  • Business Growth: Identify opportunities for business growth, working closely with the team to achieve targets and exceed expectations.
Requirements:
  • Experience: Proven experience in Lettings, contract negotiation, or customer service-based roles.
  • Skills: Excellent communication and negotiation skills, with the ability to work effectively in a fast-paced environment.
  • Knowledge: Working knowledge of Company's Terms of Business and Tenancy Agreement, as well as relevant legislation and procedures.
What We Offer:

As a Renewals Coordinator at Peter Alan, you will have the opportunity to develop your skills and knowledge, working in a dynamic and supportive team environment. We offer a competitive salary and benefits package, as well as opportunities for career progression and professional development.



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