Quality Assurance Specialist

3 weeks ago

Netley, Hampshire, United Kingdom Shared Services Partnership Full time
Job Details

Job Title: Quality Assurance Specialist

Location: Shared Services Partnership

Salary: Competitive

Hours: 37 hours per week

Contract: Permanent

Job Purpose

The successful candidate will support the Quality Manager in implementing and maintaining ISO quality Standards. To ensure compliance with regulatory requirements, delivering an integrated quality and training management framework for the provision of all forensic services.

Key Responsibilities

1. To deputise for the Quality Manager as quality lead for Forensic Investigations, making decisions regarding the quality management systems, representing the organisation at regional and national forums regarding quality.

2. Train and develop, both internally and externally, those involved in the production, control, updating and distribution of QMS policies, procedures and forms, in support of overall business goals, including internal auditors.

3. Maintain relationships and work closely with UKAS, laboratory managers, staff and other stakeholders to ensure a smooth and effective assessment of the laboratories, minimising the risk of loss of accreditation.

4. Ensure the promotion of awareness of customer requirements.

5. Evaluate identified risk, complaint and Non-Conformance investigation outcomes to ensure that the actions taken have been robust and effectively address the true root cause.

6. Facilitate the control of suppliers used by Shared Services Partnership are selected, evaluated, and re-evaluated and that records of assessment are maintained.

7. Coordinate, maintain and deliver effective auditing programmes.

8. Analyse data on the effectiveness of the QMS and evaluate where continual improvements of the QMS can be made. This shall include data generated as a result of monitoring and measurements from other relevant sources.

Essential Qualifications

Educated to QCF Level 3 in a relevant technical subject or have relevant vocational experience that would bring the post holder to the required standard.

QCF Level 3 in Learning & Development or similar for teaching adults e.g. Train the trainer qualification.

Essential Experience

Demonstrate experience of successfully coordinating an accredited ISO quality management system at 17025/17020 levels as a minimum in a professional environment.

Experience of conducting internal and external audits.

An understanding of root cause analysis and implementing effective corrections and corrective actions.

Competencies

We are Emotionally Aware Level 1

We Take Ownership Level 2

We Analyse Critically Level 2

Transparency

Contact details for an informal discussion

Please contact the Recruitment Team at police.recruitment@hampshire.police.uk or call 023 8045 1611

Please note that the email address you supply when submitting an application will be used for contact throughout the full lifecycle of that vacancy. You will not be able to amend your contact details. You should therefore ensure that you choose an appropriately accessible email address, being mindful that the process may take several months for some roles.

Shared Services Partnership is an inclusive employer and strives to have a workforce representative of the communities we serve. We recognise that we are not fully representative and are working to address this imbalance through a variety of initiatives.

Shared Services Partnership is an equal opportunities employer that positively promotes flexible working, enabling officers and staff to achieve a healthy work-life balance whilst meeting operational requirements of the organisation. We actively encourage applications to be made on a full time, part time or flexible working basis.

The Equality Act 2010 allows us to promote equality within Shared Services Partnership by adopting Positive Action to support people from under-represented groups. Our aim is to recruit talented people with a diverse range of skills and experience and welcome applications from all sections of the community. Our Positive Action team are available to provide support through the application and assessment process by contacting: positive.action@hampshire.pnn.police.uk

The Disability Confident campaign aims to remove barriers, increase understanding and ensure that people have opportunities to fulfil their potential and realise their aspirations. We will accommodate requests for reasonable adjustments where possible throughout our recruitment and promotions processes and encourage anyone requiring reasonable adjustments to disclose this at the earliest opportunity.

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