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Customer Account Representative
2 months ago
Unlock Your Potential as a Customer Account Manager
We're seeking a skilled Customer Account Manager to join our Sales Team at TricorBraun, a global packaging leader. As a key member of our team, you'll play a crucial role in helping our customers bring their products to market.
About TricorBraun
TricorBraun is a global company with a presence in the Americas, Europe, Asia, Australia, and New Zealand. We're a leading distributor of primary packaging, providing innovative solutions to customers across various industries. Our customers range from cutting-edge start-ups to iconic brands, and we put people first in everything we do.
Your Role
Your primary goal will be to manage inside sales activities, ensuring our customers master the complex details of packaging. You'll serve as a knowledgeable, reliable point of contact for any information required by the customer.
Key Responsibilities
- Assist the external sales team with general enquiries and drive new project developments forward.
- Oversee and direct weekly follow-up on all active projects and queries.
- Develop strong written and verbal communication, interpersonal, and relationship-building skills.
- Organize and prioritize tasks under pressure, meeting tight deadlines.
- Proficiency with ERP packages, such as Microsoft Dynamics, SAP, Oracle, or PeopleSoft.
- Microsoft Suite product knowledge, including Word, Excel, and PowerPoint.
What We Offer
We provide an exceptional training program, spanning classroom, online, and hands-on collaboration with other consultants. You'll learn our business, industry, sales process, and how to utilize our database effectively. Your base of operation will be the staffed office closest to your territory.
- A comprehensive compensation package.
- Excellent medical, dental, and vision insurance benefits.
- Training and advancement opportunities.
We're an equal opportunity employer and welcome all applications.