Value Stream Lead

3 days ago


Bristol, Bristol, United Kingdom Motability Operations Full time

About Motability Operations

We are a leading provider of mobility solutions, serving over 800,000 customers and their families across the UK. Our mission is to deliver outstanding customer service while achieving commercial success.

Job Description

We are seeking an experienced Value Stream Lead to join our team in Bristol. As a Value Stream Lead, you will be responsible for developing and maintaining a product strategy to ensure the core processes remain robust and resilient while providing our teams with efficient, flexible, and adaptable capabilities.

Key Responsibilities:

  • Develop the Customer Product strategy and an outcome-focused roadmap that delivers against core Commercial Operations objectives.
  • Ensure analysis, investigation, and research take place to make sure business and customer problems and requirements are clearly defined and understood.
  • Regularly monitor performance of products against core business objectives.
  • Champion a product and outcome-focused mindset across multiple teams and provide coaching to POs and product teams.

Requirements

To be successful in this role, you will need:

  • A strong background in product management, preferably within a commercial operations environment.
  • Experience of leading teams and managing third-party contracts.
  • Excellent communication and leadership skills.
  • A passion for driving commercial outcomes and understanding how technology and data can drive more informed decisions.

Benefits

We offer a comprehensive benefits package, including:

  • An annual discretionary bonus.
  • 15% non-contributory pension.
  • Life assurance at 4 times your basic salary.
  • Employee Discount Scheme with a huge number of retailers.
  • Discounted Electric/Hybrid Car Salary Sacrifice Scheme.
  • Cycle to Work Scheme.
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