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Head of Service Delivery for Social Housing

1 month ago

Surrey, United Kingdom Eden Brown Full time
Your Key Responsibilities
As Lift & Electrical Services Manager, you will be responsible for:

  • • Managing a team of lift and electrical engineers and technicians
    • Developing and implementing service improvement plans to enhance customer satisfaction
    • Collaborating with other departments to ensure effective service delivery
    • Identifying and addressing technical issues and anomalies
    • Providing expert advice and guidance to stakeholders
In addition, you will contribute to the development of policies, procedures, and standards to ensure compliance with relevant legislation and regulatory requirements.

About Us
We are a leading provider of housing services in South London, with a reputation for delivering high-quality services that meet the needs of our residents. Our mission is to provide safe, secure, and well-maintained homes that people can call their own. We strive to make a positive impact on the lives of our residents, staff, and the wider community.