Team Leader Position

4 weeks ago

Bracknell, Bracknell Forest, United Kingdom Look Ahead Full time
About the Role

We are seeking a highly skilled and experienced Team Leader to join our Young People service in Bracknell. As a key member of our team, you will be responsible for ensuring the delivery of high-quality services to our customers.

Key Responsibilities
  • Lead and motivate your team to achieve exceptional results and maintain a positive local culture.
  • Deliver effective supervision and team meetings, ensuring that information, reporting, and communication are seamless.
  • Responsible for the personal development of staff, identifying high performers, and contributing to the organisation's succession plans.
  • Ensure that Key Performance Indicators (KPIs) are met and recorded correctly, driving service delivery excellence.
  • Develop key business relationships with customers and external parties to maximise new business opportunities.
  • Participate in and monitor the initial and continuous assessment of needs, ensuring support planning aligns with customer requirements.
  • Carry out other administrative tasks as directed by the Contract Manager/Heads of Operations.
  • Deliver an out-of-hours on-call service for the region, as required.
  • Ensure safeguarding cases are managed in line with protocols and reported to the Contract Manager/Head of Operations.
  • Adhere to Look Ahead Health and Safety policies and uphold all health and safety responsibilities.
  • Engage positively in reflective practice sessions with colleagues.
About You
  • You enjoy social interaction and the company of others, networking in the local business community.
  • You are approachable and open in your behaviour.
  • You prefer working as part of a group or team.
  • You are fundamentally calm and resilient, unaffected by emotion or obscure judgement.
  • You have a practical and logical mind, naturally well-organised.
  • You thrive in dynamic, diverse environments.
  • You are confident with high levels of self-esteem.
  • You are respectful, articulate, and sensitive in your communication style.
  • You are passionate and enthusiastic about your career and job experiences.
  • You are motivated towards excellence and improvement of personal performance with a can-do attitude.
Requirements
  • At least two years' experience of effectively managing and developing staff to ensure delivery of services performance targets.
  • Experience of delivering to housing management performance targets.
  • Desirable: Educated to degree level or equivalent, other relevant professional memberships and/or specialist qualifications.
  • Full Driving Licence and access to use of vehicle.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

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