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Customer Service Representative

2 months ago

Spooner Row, Norfolk, United Kingdom Devonshire Appointments Full time

Job Title: Inbound Operator

Location: Wymondham, Norfolk

Salary: £22,308

We are seeking a highly organized and detail-oriented Inbound Operator to join our client's team in Wymondham, Norfolk. The successful candidate will be responsible for managing the receipt and processing of inbound documents, ensuring timely and accurate delivery to our clients.

Purpose of the Role:

This is a hands-on position that requires strong mechanical knowledge and excellent computer literacy skills, particularly in Excel, Word, and other systems. The ideal candidate will be able to work efficiently in a fast-paced environment, meeting tight deadlines and prioritizing tasks effectively.

Responsibilities:

  • Receipt and security screening of mail
  • Preparation and imaging of paper documents
  • Indexing of electronic documents
  • Archiving and helpdesk/query management

Requirements:

  • Previous production/warehouse experience
  • Experience of working to tight deadlines
  • IT literate – Ability to work queue of tasks

Working Hours:

37.5 hours per week, worked Monday to Friday, 9.00am to 5.00pm with 30 minutes unpaid for lunch.

Devonshire Appointments is an equal opportunity employer and welcomes applications from candidates of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation, or marital status.