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Worcester, Worcestershire, United Kingdom Frasers Group Full timeAbout House of Fraser:House of Fraser is a leading department store group with a rich history spanning over 170 years. With a portfolio of over 500 global brands, we are committed to delivering exceptional customer experiences and driving sales through our team of dynamic and customer-focused professionals.The Role of Sales Assistant:A key member of our...
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Worcester, Worcestershire, United Kingdom Frasers Group Full timeAbout House of Fraser:House of Fraser is a leading department store group with a rich history spanning over 170 years. With a portfolio of over 500 global brands, we are committed to delivering exceptional customer experiences and driving sales through our team of dynamic and customer-focused professionals.The Role of Sales Assistant:A key member of our...
Sales Associate
2 months ago
About the Role
We are seeking a skilled Sales Assistant to join our team at House of Fraser. As a Sales Assistant, you will be responsible for delivering exceptional customer service and driving sales through the provision of an individual bespoke service.
Key Responsibilities
- To greet and engage with customers on arrival and answer any first queries.
- Able to assist customers where security tags have been left on at the barriers.
- Able to recognise and support on nearby tills if necessary.
- Deliver a world-class customer experience that is unrivalled in the marketplace.
- Display excellent attention to detail when helping to style customers by actively listening to their needs.
- Introduce customers to and demonstrate enthusiasm for all multi-channel services to drive sales and build customer loyalty.
- Resolve queries effectively face-to-face or on the telephone.
- Maintain replenishment and achieve excellent stockroom and back of house standards to ensure product availability.
- Maintain high standards of personal presentation.
- Take an active role in supporting in-store events, providing ideas and feedback on ways to improve.
- Maintains sophisticated retail and visual standards to capture the customers imagination to drive sales.
- Takes an active role in loss prevention within the store.
- Adheres to all health and safety policies at all times.
Requirements
- Relevant customer-facing experience which reflects the role.
- Can demonstrate a passion for working with customers to enhance their shopping experience.
- A desire and ability to deliver sales against targets set.
- Ability to communicate confidently with colleagues and customers.
- Be a team player.
About Us
House of Fraser is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage that spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand.
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