Customer Service Director

3 days ago


Shrewsbury, Shropshire, United Kingdom Betting & Gaming Limited Full time

We are seeking a Customer Service Director to deliver top customer service and drive standards in our retail environment. This role involves helping customers with products and betting terminals, handling complaints, and maintaining shop standards.

  • Key Responsibilities:
  • Provide excellent customer service and support.
  • Manage customer complaints and concerns effectively.
  • Maintain high shop standards and appearance.
  • Work collaboratively with the team to achieve sales targets.

Working Patterns: The successful candidate will be required to work a variety of shifts, including evenings and weekends. A competitive salary is offered, along with optional overtime, pension scheme, annual ShareSave, discounts with retailers, healthcare, and wellbeing support.

  • Requirements:
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.

Estimated Salary: £25,000 - £35,000 per annum.



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