Customer Experience Ambassador
2 weeks ago
We are seeking a skilled and passionate individual to join our team as a Front of House Team Member at The Offshore Inn in Lytham St Annes.
We offer a competitive salary of £9.00 per hour for 18-20 year olds, £8.90 per hour for 21+ year olds, and £7.50 per hour for Under 18s.
Our Company Culture
We pride ourselves on staying true to our pub roots, creating inns where everyone would like to eat, drink, sleep, and explore from. Our people are the key to our success, and we help ensure the customer is at the heart of everything we do.
Key Responsibilities
- Meet and greet customers, taking food and drink orders and delivering bills and taking payment efficiently.
- Work with the kitchen team to deliver great food and ensure high standards of quality and safety.
- Be supportive and proactive with your team, always looking for ways to improve the customer experience.
Benefits
- Extra paid holiday in the month of your birthday.
- 50% off food in any of our Inns.
- 1 bed and breakfast in any of our Inns during January, February or March.
- 1/3 off room bookings all year round.
- Friends & family pass - 15% off bed and breakfast rate.
- 50 on the day bookings for bed and breakfast at any of our Inns.
- Employee Assistance Programme - 24/7 confidential support.
- Tronc (that's tips to me and you).
- Working for Best Pub Employer at the Publican Awards.
- Paid breaks in our Inns.
- Work for an Employer that gives back to their local community via our Give INN Back scheme.
- Mental Health awareness within the workplace - Training provided for all managers.
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