Senior Capital Markets Support Manager

6 days ago


London, Greater London, United Kingdom Ingenii Search Full time

Role Overview

This is a senior leadership position responsible for heading up the application support desk for Capital Markets. The ideal candidate will have extensive experience in the industry, strong managerial skills, and excellent communication abilities.

The successful applicant will own the delivery of production application support services to the fixed income business, leveraging ITIL service management principles. They will also serve as the primary escalation point for any issues impacting the production environment.

We are offering an attractive remuneration package, an inclusive working environment with low staff turnover, and a culture that emphasizes work-life balance.

Key Responsibilities:

  • Leading multiple support desk teams across multiple time zones
  • Owning the delivery of production application support services
  • Serving as the primary escalation point for any issues

Requirements:

  • Extensive experience in Capital Markets
  • Strong managerial experience
  • Ability to build relationships with senior stakeholders
  • Sound knowledge of enterprise scheduler platforms and monitoring tools

Estimated Salary: £120,000 - £150,000 per annum



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