Care Home Management Position

2 days ago


Great Yarmouth, Norfolk, United Kingdom The Recruitment Crowd (Yorkshire) Limited Full time
Hospitality Manager Job Description: We are seeking a skilled and dedicated Hospitality Manager to lead our client's care home in Great Yarmouth. As a key member of the management team, you will oversee all aspects of hotel operations, including staff supervision, guest services, and revenue management. Your primary goal will be to deliver exceptional customer experiences while maintaining high standards of quality and efficiency.

Main Responsibilities:
• Manage daily hotel operations, ensuring seamless delivery of services to guests
• Lead and motivate a team of staff members to achieve set goals and targets
• Develop and implement strategies to improve customer satisfaction and loyalty
• Maintain accurate records of financial transactions, including sales, expenses, and employee benefits

Requirements:
• Proven experience as a Hospitality Manager or equivalent role in a care home, hotel or hospitality environment
• Strong leadership and communication skills, with ability to work effectively with staff, management, and external partners
• In-depth knowledge of hospitality industry trends, including quality standards, health and safety procedures, and staff management best practices
• Excellent analytical and problem-solving skills, with ability to interpret data and make informed decisions

Benefits:
• Competitive salary of £30,000 per annum, dependent on qualifications and experience
• Permanent employment contract with day shift schedule
• Opportunity to work with a reputable care home provider in Great Yarmouth

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