Technical Systems Lead
7 days ago
Viking's warehouse management systems are a crucial component of our services delivery to customers. As a Technical Systems Lead, you will be responsible for overseeing the Manhattan 2020 WMS platforms, ensuring they operate at peak performance and meet the needs of our associates and customers. This role also involves leading a team of WMS technicians to continually improve all aspects of the WMS system by collaborating with the business to incorporate requirements and needs, and delivering exceptional solutions.
Your Responsibilities
Work closely with the WM Lead to assist with design, scheduling, and implementation of enhancements and upgrades with a focus on quality of delivery
Actively participate in Incident and Problem management, including recommending and implementing improvements to prevent recurrence
Provide expertise to assist project teams in implementing new solutions
Collaborate with Integration teams (internal and external) to ensure interfaces and other business applications effectively communicate with WMS
Work with the WM Lead to manage the performance of relevant supplier(s) to ensure IT meets agreed SLA's
Own tasks through to completion or follow an escalation process
Your Profile
At least two years' experience in an IT WMS Technician role working with Manhattan Warehouse Management Systems, ideally 2017+
Previous experience of application configuration and/or development
Strong relationship management skills
Previous experience of specification writing for Manhattan developed extensions is an advantage
Strong SQL skills are essential, with experience of creating/modifying PL/SQL triggers, procedures, and packages an advantage
Technical Linux skills, including Linux Bash scripting, would be a bonus
Good problem resolution skills
Experience of working within an Agile framework is preferential
Strong communication skills, including the ability to communicate complex technical issues to a non-technical audience
Willingness to travel - occasional visits to our German DC
Knowledge of IBM iSeries and/or Oracle Cloud would be an advantage but not essential
Estimated Salary: £60,000 - £80,000 per annum, depending on experience
About Viking
Viking is a leading company in the industry, and we are committed to delivering exceptional services to our customers. We believe in fostering a culture of innovation, collaboration, and excellence, and we are looking for a skilled Technical Systems Lead to join our team. If you are a motivated and experienced professional with a passion for technical leadership, we encourage you to apply for this exciting opportunity.
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