IT Infrastructure Analyst

2 days ago


Derby, Derby, United Kingdom Getinge Full time
Job Title: Technical Support Specialist - ACT

Derby, GB

Remote Work: Field

Excellence Through Collaboration

In this key role, you will collaborate with cross-functional teams to deliver exceptional technical support to our customers and internal teams. By doing so, you will contribute to enhancing product performance, customer satisfaction, and operational effectiveness.

  1. Deliver first-line technical support to customers, Sales, and service teams.
  2. Manage and distribute technical updates and field actions for products in the ACT & SWP division.
  3. Build strong relationships with Business Analysts to ensure up-to-date technical support.
  4. Collaborate with the Technical Training and Development Manager to deliver customer training courses as required.

Skillset and Qualifications

We seek talented individuals with a Level 3 C&G (or equivalent) in Electrical/Electronic engineering and working knowledge of all equipment in the Medical Systems portfolio. IT skills, including Office and Windows, are also essential. Experience working with medical devices in Acute Care Therapies and Surgical Workplaces is highly desirable.

What We Offer

This position offers a competitive compensation package, including a salary of around £45,000-£55,000 per year, private healthcare, shopping discounts through Perkbox, and an Employee Assistance Programme. A suitable workspace that meets HSE regulations and an adequate internet connection speed are also provided.

About Us

Getinge is committed to improving clinical results and optimizing workflows. We provide products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing, and life science. Our global presence spans over 135 countries.



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