Technical Solutions Architect, Commercial

4 weeks ago

London, Greater London, United Kingdom Harrison AI Full time

Job Summary

As a Presales Solutions Architect with Harrison AI, you will require familiarity with hospital, physician, clinical, and radiology systems, as well as the broader healthcare industry. You will assist the business development team and collaborate with the research and marketing teams to engage with new and existing account sales opportunities.

Key Responsibilities

  • Provide expertise in the sales cycle to understand the customer's environment and workflow to determine the optimal solution for the customer.
  • Take a consultative, solution-based sales approach to analyze customer needs and propose Harrison AI solutions that best match those needs.
  • Provide technical expertise during the sales process by demonstrating the full range of product features, including potential uses, product capabilities, and benefits to customers as needed.
  • Develop and deliver compelling, personalized demonstrations, proof of concepts, prototypes, and other pre-sales assets based on the knowledge gained about the customer.
  • Contribute to sales proposals, RFP, and Tender processes across assigned regions of all Harrison AI products and strategies.
  • Perform setup and configuration of demonstration systems for customer demonstrations and trade shows as required.
  • Sustain a comprehensive understanding of Harrison AI solutions, including technology and services, and how the solutions fit within healthcare needs and competitive offerings.
  • Travel to prospects and clients to meet key contacts to lead technical design process discussions and present architected solutions.
  • Develop and maintain positive relationships with customer organizations and contacts.
  • Liaise with product teams and product owners to provide market feedback and inputs.
  • Maintain accurate opportunity information within Salesforce Sales Cloud, including products, pricing, status, and timelines.

Requirements

  • Professionally conversant in English and your location's local language.
  • Bachelor's Degree and at least 5 years of healthcare informatics and/or medical imaging technologies experience.
  • Ability to operate independently and lead client interactions at departmental level.
  • Customer-facing professionalism, including listening, asking insightful questions, building consensus, and advancing opportunities to the next level.
  • Experience with virtualizations, multiple operating systems, and database systems.
  • Knowledge of DNS, TCP/IP, and other networking concepts.
  • Knowledge of DICOM, HL7, and other healthcare/imaging-related protocols.
  • Excellent technical and integration skills.
  • Excellent verbal and written communication skills, including client-facing presentation skills.
  • Results-driven and dedicated to delivering outstanding work, managing own time, and being self-motivated with a high level of self-discipline, patience, flexibility, and attention to detail.
  • Ethics and experience in a structured/regulated sales organization.

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