Gas Maintenance Manager
3 days ago
Job Title: Gas Maintenance Manager
Job Summary:
We are seeking a highly skilled Gas Maintenance Manager to join our team at Howells Solutions Limited. As a key member of our team, you will be responsible for managing the reactive repairs and planned repairs within gas maintenance of our client's properties.
Key Responsibilities:
- Lead and ensure the efficient management of the reactive repairs and planned repairs within gas maintenance of our client's properties.
- Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards.
- Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers.
- Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times.
- Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN).
- Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety.
Requirements:
SMSTS required
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