Customer Service Representative
1 month ago
Are you looking for a career that offers a better work-life balance? Do you want to step into a career without needing a degree? We have an exciting opportunity for you
We are seeking a Customer Service Advisor to join our team, working Monday to Friday, just 37.5 hours a week. You will also be required to work 1 in 3 Saturday mornings from 9am-1pm, with a half day back in the following week. No experience is necessary, as we will provide you with full training.
We offer a basic salary of £23,400 p/a, plus a generous quarterly bonus, so you can earn up to £27,000 per year. You will also be rewarded with all the great benefits of working with the UK's largest independent Insurance Brokers.
With a 4-week induction followed by an 8-week training academy, you will have the support you need to thrive in your role. Your journey continues with ongoing development opportunities, as we invest in your career growth with us in the Insurance industry.
As a Customer Service Advisor, your role will involve:
- Providing great customer service to existing clients over the phone and via email, with attention to detail and a positive attitude.
- Efficiently managing high call volumes in our dynamic contact centre environment, meeting and exceeding performance KPIs and targets.
- Working in a team, helping and supporting each other, and driven to achieve all our team goals, while having a lot of fun.
In return, you will be welcomed and supported by our Ardonagh family, an organisation that cares about you as a person and your wellbeing. Some of the other benefits include:
\u2022 Holiday entitlement of 26 days plus bank holidays.
\u2022 Opportunity to progress your career across the entire Ardonagh family.
\u2022 Gain CII or ACII qualifications to boost your knowledge and career prospects in the Insurance Industry.
\u2022 Pension scheme for when you feel it's time to retire.
\u2022 24-hour support for physical and mental wellbeing and on-site mental health ambassadors.
\u2022 1 day's paid volunteering day to give back to our communities.
\u2022 The Spotlight Awards, where we shine a light on the brightest talent across our group.
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