Senior Network Architect
4 weeks ago
As a Senior Network Engineer at Abacus Group LLC, you will leverage your expertise in Cisco, Juniper, and next-generation firewall technologies to drive network performance and availability across our US and UK datacenters. You will collaborate with our team to maintain a high level of availability and performance for our datacenter services, and serve as a point of escalation for support incidents affecting multiple clients. Additionally, you will lead technical projects from start to finish, ensuring timely completion and client satisfaction.
Key Responsibilities:
Diagnose and resolve complex network issues quickly, identifying areas for improvement and recommending solutions.
Support and maintain network backbone infrastructure involving multiple datacenters and geographic regions, utilizing dynamic routing protocols (OSPF, BGP) and various mediums (DIA, PTP, VPN, multi-gig connectivity, cross-connects).
Lead medium-sized client engagements involving equipment deployment, network design, or refresh tasks, working independently to deliver results.
Provide escalation support for incidents involving client offices, Abacus datacenters, public cloud networks (Azure and AWS), and remote access (VPN, Citrix, etc.).
Maintain NGFW firewall configurations, troubleshooting datacenter and client environments as needed.
Collaborate with high-profile clients to provide solutions meeting their needs, accounting for critical dependencies to ensure seamless problem resolution.
Maintain a high level of communication and collaboration with internal Abacus teams to provide solutions and escalation support.
Create and maintain comprehensive documentation for Abacus and client infrastructure, processes, and procedures.
Stay up-to-date with the latest technological trends, recommending solutions to improve performance, security, and efficiency.
Provide guidance and mentoring to other team members to develop their skills.
Requirements:
8+ years of networking experience
CCNP, JNCIP, or equivalent certification preferred
Bachelor's degree a plus
MSP experience a plus
Flexibility for after-hours and weekend work
Ability to work on-call rotation
Ability to work 6am-3pm or 7am-4pm BST M-F schedule
Benefits:
Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)
Gym discount
Life insurance
Comprehensive travel insurance for you and your family in line with scheme rules
Confidential well-being and counselling support
Competitive compensation
Contributory pension scheme
Company events
Private medical and dental insurance
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