Sales Associate

4 weeks ago


Banbury, Oxfordshire, United Kingdom Dunelm Full time

Job Opportunity:

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at Dunelm in Banbury. As a Sales Assistant, you will be the first point of contact for customers, providing excellent service and ensuring a positive shopping experience.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Maintain a high level of product knowledge, advising customers on products and services.
  • Contribute to the overall visual merchandising and store presentation, ensuring a welcoming and engaging shopping environment.

Requirements:

  • Previous retail or customer service experience is desirable.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Ability to work flexibly, including evenings and weekends, to meet the needs of the business.
  • Basic numeracy and literacy skills, with the ability to handle cash and process transactions accurately.

What We Offer:

  • A competitive hourly rate, with opportunities for pay progression.
  • A comprehensive training program, including product knowledge and customer service skills.
  • A supportive and inclusive work environment, with opportunities for career development and progression.

Diversity and Inclusion:

Dunelm is committed to becoming a fully inclusive business, celebrating diversity in all its forms. We welcome applications from candidates who share our values and are passionate about delivering exceptional customer service.



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