Fashion Retail Manager

1 month ago

Knaresborough, North Yorkshire, United Kingdom Sosandar Full time
About the Role

We are seeking a passionate and experienced Store Manager to join our team in Harrogate. As a Store Manager, you will be responsible for delivering an exceptional customer experience, fostering a positive and inclusive store environment, and driving sales growth.

Key Responsibilities
  • Be a brand ambassador for Sosandar, taking pride in setting and delivering an exceptional customer experience.
  • Foster an environment of passion, enthusiasm, and in-depth knowledge of the brand.
  • Use visual merchandising to showcase the Sosandar brand and drive performance.
  • Develop and drive in-store sales, continually identifying growth opportunities and positively impacting KPIs.
  • Manage and control costs while influencing key commercial decisions.
  • Demonstrate in-depth knowledge of Sosandar's brand, products, and customers, driving passion within your team and to customers.
  • Act as an escalation point for any customer queries or concerns, resolving them quickly and leaving a positive impression.
  • Coach and develop your team to deliver the highest standards.
  • Build relationships with internal and external business partners.
  • Be innovative, take ownership, and work with autonomy.
  • Lead the team with a positive 'anything is possible' attitude.
What We Offer
  • 25 days paid holiday pro-rata, plus your birthday off
  • 40% employee discount
  • 4% employer pension via salary sacrifice
  • Employee Assistance Programme (private GP consultations, prescriptions, physiotherapy, counselling, shopping discounts) for you, your partner, and kids
  • Life Assurance at 4x your salary
  • Competitive salaries & opportunity to earn a bonus
About Us

We are Sosandar, one of the UK's fastest-growing online fashion brands for chic and stylish women, worn by celebs and influencers galore. At Sosandar, we're always pushing boundaries and striving to take our business to the next level. 2024 is an exciting year for us as we open our very first brick-and-mortar stores.

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