Digital Transformation Specialist
2 weeks ago
Bytes Software Services is a leading provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures.
We nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfill your career goals.
Purpose of the Role:
The Adoption and Change Management Practitioner will support the Adoption and Change Management Lead in driving the successful adoption and utilization of M365 technologies.
Key Responsibilities:
- Assist in the development and implementation of adoption and change management strategies for M365 technologies.
- Support the creation and delivery of training materials, including videos, to support user adoption.
- Collaborate with stakeholders to identify and address barriers to technology adoption.
- Monitor and report on adoption metrics and user feedback.
- Ensure best practices are followed in the use of SharePoint, including page design, administration, and permissions management.
Individual Responsibilities:
- Conduct workshops and training sessions for power/super users.
- Design and manage SharePoint pages, ensuring they meet organizational needs.
- Assist end users with navigating SharePoint, finding and saving files, and managing file access.
Requirements:
- Strong knowledge of M365 technologies, including SharePoint and Copilot.
- 2+ years of experience in change management, user adoption, or a related role.
- Excellent communication and leadership skills.
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