Hospitality Operations Manager

2 weeks ago


Bilston, Wolverhampton, United Kingdom Genting Casinos Full time
Hospitality Manager Role

Genting Casinos is seeking a skilled Hospitality Manager to oversee the operations of our hospitality department. As a key member of our team, you will be responsible for coordinating marketing, food, and bar offers, as well as managing and developing your team to deliver exceptional customer service. Key skills and responsibilities include:

  • Managing the entire hospitality operation, both front and back of house.
  • Working alongside the general manager to achieve and exceed operational objectives, including budgetary targets.
  • Ensuring all employees deliver an exceptional standard of customer service while complying with company standards, food hygiene procedures, and legislation.
  • Ongoing staff motivation, development, and training.
  • Maintaining a high standard in the hospitality department regarding equipment, presentation, service, and overall ambience.
  • Being flexible and able to work a variety of shifts, including night shifts and weekends.

What We Offer

As a Hospitality Manager at Genting Casinos, you will enjoy an excellent salary, development opportunities, and a range of employee benefits, including company-funded benefits, flexible benefits, rewards, recognition, development, and events. Our business is passionate about delivering outstanding service to our customers and values individuality and diversity in the workplace.

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