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Deputy Store Manager

2 months ago

Thetford, Norfolk, United Kingdom TOPPS TILES Full time

About Us

Topps Tiles is the UK's leading tile specialist, selling only the very best quality on-trend products. We have grown to incorporate over 1,500 specialist experts and over 350 stores nationwide.

About the Role

We are seeking a highly motivated and experienced Deputy Store Manager to join our team. As a Deputy Store Manager, you will be responsible for inspiring, managing, and developing a small store team, driving sales and profitability while delivering outstanding customer service.

Key Responsibilities

  • Manage and develop a small store team to achieve sales and profitability targets
  • Deliver outstanding customer service and ensure a positive customer experience
  • Work closely with the Store Manager to achieve business objectives
  • Coach and train team members to become product experts
  • Identify and implement opportunities to improve store performance and customer experience

Requirements

  • Proven experience in a retail management role, with a focus on customer service and sales
  • Strong leadership and team management skills
  • Ability to coach and train team members
  • Commercial acumen and business awareness
  • Flexibility to work in alternative locations if required

What We Offer

  • Uncapped personal commission and company bonus schemes
  • Generous staff discount
  • Share Save scheme
  • Pension and life assurance
  • Holiday allowance that increases with length of service
  • Individual development plan and training opportunities