Head of Design and Technical Operations

2 weeks ago

Thame, Oxfordshire, United Kingdom United Living Group Full time

Job Title: Head of Design and Technical Operations


About the Role:


At United Living Group, we are seeking an exceptional Head of Design and Technical Operations to lead our technical team and drive operational excellence. As a key member of our senior leadership team, you will play a critical role in shaping our design and technical processes, ensuring compliance with regulatory requirements, and delivering high-quality designs on time and within budget.


Key Responsibilities:



  • Provide expert leadership to the Technical Team, driving operational excellence and ensuring the successful execution of project designs and approvals.
  • Develop and maintain a high-performing team, promoting an inclusive, supportive environment where open communication is encouraged and individuals feel valued and appreciated.
  • Lead by example, demonstrating a passion for excellence and upholding company values in all aspects of work.
  • Coordinate resource allocation and monitor workloads effectively, ensuring tasks are completed efficiently and meeting agreed programme dates and milestones.
  • Maintain a thorough, process-driven approach, delivering consistently high standards and mitigating risks.
  • Ensure designs comply with company standards and regulatory requirements, embedding and ensuring adherence to Technical Operating Procedures.
  • Conduct thorough reviews of design information, ensuring compliance with legislation, system literature, planning consent, buildability, and risk elimination.
  • Provide support, guidance, coaching, and direction to the Technical Team, empowering them to take ownership and accountability for their work.
  • Monitor the performance of consultant and subcontractor designers, ensuring timely execution of consultant and subcontractor designer appointment documents and collateral warranties.
  • Ensure all aspects of the building design are fully coordinated, including fire safety, structures, M&E, façades, internal specifications, service strategies, and maintenance strategies.
  • Uphold company values in all aspects of work, promoting design that respects budget constraints and ensures complete, accurate, and coordinated design packages are issued to Commercial and Construction teams.
  • Monitor changes from Clients, design consultants, subcontractors, and the construction team, ensuring proper documentation and approval.
  • Oversee the change control process for variations related to drawing revisions, construction programmes, and costs.
  • Ensure all planning and building control applications are submitted and approvals gained in accordance with the agreed programme.
  • Monitor the timely processing of design information through the document management system, ensuring current drawings are organised and design information is exchanged as per company protocol.
  • Conduct site visits as required, always complying with company policies, procedures, and instructions.
  • Ensure adherence to health, safety, and environmental policies in all aspects of work, supporting the company's drive for world-class health and safety standards.

What We're Looking For:


We're seeking an individual who thrives within United Living's values and culture of relentlessly striving for excellence. The ideal candidate will possess:



  • A thorough, proactive management style with a strong ability to lead and coordinate with Directors and Managers across the wider team.
  • Excellent leadership skills, including assertiveness, decisiveness, flexibility, good time management, and the ability to work well under pressure and meet strict deadlines.
  • Effective people management skills, including goal setting, performance management, feedback, direction, support, and coaching.
  • Strong problem-solving and decision-making abilities, with a proven track record in successfully managing all aspects of the design and technical process for residential buildings.
  • Up-to-date knowledge of relevant construction industry legislation and procedures, including the Building Safety Act, Building Regulations (dutyholder roles, competency requirements), and HRB Procedure Regulations.
  • Valid driving license and strong written and verbal communication skills.
  • Experience with high-rise developments and understanding of the building safety legislative framework.
  • Strong technical expertise to assess, challenge, and monitor design work for compliance, with a commercially astute approach to working within established budgets.
  • Passion for construction and customer satisfaction, with a focus on high standards and excellence.

How to Apply:


If you're a motivated and experienced professional looking to join a dynamic team, please submit your application. We look forward to hearing from you

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