Senior Credit and Collections Specialist

1 day ago


Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Inc. Full time
About the Role

We are looking for a highly experienced Senior Credit and Collections Specialist to lead our debt recovery efforts in Europe.

The ideal candidate will have excellent rapport building ability, strong verbal and written communication skills, and the ability and passion to achieve critical metrics.

The role involves managing a significant level of complexity and acting as the primary point of contact within the team, leading conference calls involving a diverse range of stakeholders.

  • Review customer accounts on a regular basis and work with Sales and Customer Services to resolve problem accounts and determine when accounts should be placed on hold.
  • Log, monitor and coordinate customer complaints by liaising with the relevant functions to ensure prompt resolution.
  • Arrange and lead internal and external customer meetings to address and resolve issues related to disputes, non-payment, or account reconciliation.


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