Personal Wellbeing Coach

6 days ago

Cardiff, Cardiff, United Kingdom St Giles Trust Full time

About the Role

We are seeking a highly skilled and compassionate Personal Wellbeing Coach to join our team at St Giles Trust. As a key member of our multi-agency team, you will provide person-centred support to a caseload of service users who are serving community sentences or being released from prison.

Key Responsibilities

  • Undertake assessment and action planning with individual service users to identify their needs and goals.
  • Create a safe and trusting environment, using trauma-informed practice to facilitate a supportive and constructive relationship with service users.
  • Deliver a range of interventions to service users, including advice, guidance, advocacy, and coaching, to contribute towards achievement of prescribed outcomes.
  • Develop and maintain positive working relationships with external agencies, including probation, prisons, partners, and others, to ensure effective collaboration and achievement of contractual targets and outcomes.
  • Use agreed CRM databases to record all activity relating to caseload and provide updates and reports as required.

Requirements

  • Experience working with partner agencies in a multi-agency team or negotiating to establish links to further the aims of a project.
  • L3 in Advice and Guidance or equivalent.
  • The ability to assess clients' needs and provide tailored, client-led support through action planning and interventions.
  • An ability to work sensitively with clients applying trauma-informed strategies.
  • Impressive IT, relationship-building, and communication skills, both verbal and written.

About St Giles Trust

St Giles Trust is an ambitious and well-established charity that helps people facing adversity to find jobs, homes, and the right support they need. We believe that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions, and gang involvement hold the key to positive change in others.

We are a kickstart employer, part of the scheme that provides job opportunities for 16-24-year-olds who are currently on Universal Credit and are at risk of long-term unemployment.

Our partnership with The Wise Group aims to support the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. We have been awarded contracts to deliver Personal Wellbeing Services for North and South Wales, providing a range of support to community offenders and prison leavers, including families, emotional wellbeing, lifestyle, and social inclusion.

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