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Senior Business Solutions Specialist

1 month ago

Cardiff, Cardiff, United Kingdom Intellectual Property Office Full time

We offer a challenging opportunity for an experienced Business Analyst to lead business operations at the Intellectual Property Office (IPO). As a Senior Business Solutions Specialist, you will work with a supportive community of professionals to drive business growth and innovation.

This role involves collaboration with cross-functional teams, including product managers, service design, data specialists, developers, and testers to deliver new services and improve existing ones. You will write user stories, model business processes, and participate in refinement sessions to ensure seamless delivery.

Excellent communication and leadership skills are essential in building relationships with internal and external stakeholders, from junior colleagues to senior management. You will also develop presentations and communicate effectively across various levels and situations.

In addition to your technical expertise, you will contribute to promoting best practices and standards within the Business Analyst Community. Your guidance will support the development of junior analysts and enhance the maturity of the Business Analysis practice.

With a focus on customer satisfaction and service excellence, we look for candidates who can adapt quickly, learn new skills, and excel in a dynamic environment.