Event Coordinator Executive
19 hours ago
Hilton Worldwide, Inc. is seeking a skilled Event Coordinator Executive to join our team in London.
Salary: £35,000 - £45,000 per annum
Job Description:We are looking for a detail-oriented and organized individual to manage conference & events room blocks and rooming lists in accordance to hotel strategy and customer needs.
The successful candidate will attend pre & post conference client meetings, ensure a successful client event by working together with the Front Office and Event Planning team, and participate in hotel promotional activities.
This role requires excellent organisational and administration skills, as well as the ability to work well under pressure.
Responsibilities:
- Build strong relationships with customers to fully understand their needs
- Manage conference & events room blocks and rooming lists in accordance to hotel strategy and customer needs
- Attend pre & post conference client meetings
- Ensure a successful client event by working together with the Front Office and Event Planning team
- Participate in hotel promotional activities
- Complete quality checks in line with company standards
- Maintain a high level of product knowledge about the hotel and local area
- Manage telephone and email enquiries in a prompt and professional manner and in accordance with company strategy & standards ensuring accuracy and attention to detail at all times.
- Ensure the accurate administration of all bookings and related correspondence including billing details.
Requirements:
- Positive attitude and good communication skills
- Commitment to delivering an exceptional level of customer service
- Great team spirit / Supportive and respectful with others
- Excellent organisational and administration skills
- Ability to work well under pressure
- Intermediate knowledge of Microsoft Excel
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