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Contract Manager

1 month ago

East Liverpool, Ohio, United Kingdom CV-Library Full time

Our client, a leading contractor in the Planned and Reactive maintenance and social housing sectors, is seeking a skilled Contracts Manager to oversee the full running of a new contract.

The successful candidate will be responsible for:

  • Developing and implementing program plans and schedules for works
  • Monitoring key performance indicators (KPIs) and implementing performance improvement initiatives
  • Managing and executing Service Order Request (SOR) works
  • Ensuring health and safety protocols are maintained on site
  • Leading a team of Contracts Supervisors, Multi-Trade Operatives, and Admin/Planning staff responsible for delivering reactive/day-to-day repairs, voids, and planned works

The Contracts Manager will be the primary point of contact for the client and will be responsible for:

  • Conducting pre- and post-inspections of larger projects
  • Resolving escalated complaints
  • Identifying and addressing staff training needs
  • Coordinating with sub-contractors
  • Allocating work to team members
  • Organizing out-of-hours rotas
  • Ensuring health and safety standards are maintained

The ideal candidate will have a proven track record in leading and delivering response maintenance contracts with public sector/housing association clients, be IT literate with good knowledge of Microsoft packages, and be able to understand client/contract requirements to maximize productivity and measure improvement.

They will also have experience managing a large directly employed workforce, including Supervisors and Multi-Trade Operatives.