Commercial Operations Process Improvement Lead

2 days ago


Aberdeen, Aberdeen City, United Kingdom Biffa Waste Services Full time

We're looking for a Commercial Operations Process Improvement Lead to join our team at Biffa Waste Services. As a key member of our operations team, you will be responsible for implementing process improvements that increase efficiency, reduce costs, and enhance customer satisfaction.

Responsibilities:
  1. Align operational excellence initiatives with our overall business strategy and goals
  2. Develop and deliver training programs on new processes and procedures
  3. Conduct audits and assessments to identify areas for improvement
  4. Establish performance metrics and dashboards to monitor operational performance
  5. Facilitate change management and ensure compliance with regulatory requirements

The ideal candidate will have a degree or equivalent qualifications, with 5+ years of experience in a similar role. You will have excellent communication and leadership skills, as well as the ability to analyze complex data and develop effective solutions.

As a valued member of our team, you will receive a competitive salary of £70,000 per annum, a generous pension scheme, exclusive discounts, and a bike-to-work scheme.



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