Claims Case Manager

1 week ago


Eastleigh, Hampshire, United Kingdom Aviva Full time

About the Role:

We are seeking a skilled Claims Case Manager to join our Waiver of Premium Protection Claims Team in Eastleigh. As a key member of our team, you will be responsible for assessing sensitive medical information for our customers, ensuring we make the right decision at the right time.

This role requires a high level of empathy and excellent communication skills, as you will be working with customers who are undergoing treatment, financial difficulties, and sometimes life-changing circumstances.

As a Claims Case Manager, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. You will work closely with internal and external stakeholders to provide continuity of care and wellbeing for our customers.

Key Responsibilities:

  • Assess sensitive medical information for customers
  • Make decisions based on customer needs and circumstances
  • Communicate effectively with customers and stakeholders
  • Work collaboratively with the team to achieve goals and objectives

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career development and growth
  • Flexible working arrangements to suit your needs
  • Collaborative and supportive team environment

About Aviva:

Aviva is a leading insurance company that values diversity and inclusion. We are committed to creating a workplace that is welcoming and inclusive for all employees. We offer a range of benefits and programs to support your well-being and career development.


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