Premium Service Host

2 weeks ago


Leeds, Leeds, United Kingdom Marston's Full time

The Marston's Group, a leading premium brand with over 30 years of experience, is seeking an exceptional candidate to fill the role of a Part-Time Premium Service Host at Lost & Found in Leeds.

Overview

Award-winning and exciting opportunities await an enthusiastic and organised individual who can deliver outstanding customer experiences and help shape the face of our esteemed bar.

Job Description

As a Part-Time Premium Service Host, you will be the key ambassador for our brand, ensuring seamless service delivery to our guests. Your responsibilities will include greeting customers, managing bookings, responding to calls and emails, and assisting with social media. You will be expected to work primarily on Saturdays, requiring flexibility and adaptability during peak trading periods.

Salary and Benefits

We offer a competitive hourly rate of £10-12 per hour, reflecting your skills and experience. Additionally, you will enjoy discounted drinks, in-house incentives paid weekly, opportunities for training and development, including funded qualifications, and access to company benefits such as discounts on food and hotel accommodation, reward and cashback offers, company pension scheme, private healthcare, childcare vouchers, and incentive trips and prizes throughout the year.

Required Skills and Qualifications
  • Proven experience in a premium style business, working in a similar role as a Host or equivalent position.
  • A self-starter who can make things happen and deliver results, with excellent communication, presentation, and influencing skills.
  • Natural organisational and planning abilities to stay focused on guest needs during busy periods.
  • Demonstrated ability to communicate effectively at all levels of the organisation.
  • An excellent team player with exceptional communication skills.
  • Flexibility to work other peak trading days when required.
Benefits

We pride ourselves on having teams of brilliant people who strive to deliver exceptional customer experiences. Our bars are beautifully designed, providing a fun yet professional environment. Although prior experience in hospitality is not necessary, you will need to demonstrate a passion for the industry and a strong business sense to excel in this role.

At Marston's, we are dedicated to finding engaged, high-performing individuals who embody our values and vision. If you believe you have what it takes to represent our esteemed brand, please submit your application for consideration.


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