IT Systems Administrator
1 month ago
Are you looking for a challenging and rewarding role in a dynamic and innovative company? GMV is a leading technology group that offers a unique opportunity for professional growth and development.
Key Responsibilities:
- Support our UK offices and colleagues through technical help desk and infrastructure installation and configuration.
- Install and configure software solutions, virtual machines, operating systems, and antivirus software.
- Troubleshoot issues spanning multiple systems and technologies.
- Manage internal and external stakeholders with a customer-focused approach.
Required Skills:
- Strong technical fault coordination experience and understanding of IT/communication systems.
- Medium HW selection, installation, and configuration.
- Ticket Resolution: Coordinate with resolving teams to ensure timely resolutions, proactively chase issues, and provide updates.
- Medium Design of HW systems.
- Basic Virtualisation (mainly VMWARE, others desirable).
- Basic Networks communication.
- Proficient with Microsoft Office suite (Outlook, Word, Excel, PowerPoint).
- Medium Windows administration.
- Availability to travel.
Desirable Skills:
- Technical Troubleshooting: Perform line tests on PSTNs and diagnose broadband faults. Assist with new device installations and work with engineers to resolve complex technical problems.
- Customer Experience: Ensure a smooth in-life service experience, from order entry to operational service, focusing on customer satisfaction.
- Network Performance: Monitor 24/7 network performance, resolving issues that cause outages or impact KPIs.
- Basic Linux administration (multiple distributions).
- Basic Virtualisation (mainly VMWARE, others desirable).
- Basic Networks, communications.
What We Offer:
- Hybrid working model and up to 8 weeks per year of teleworking outside your usual geographical area.
- Personalized career plan development, training, and language learning support.
- National and international mobility. Do you come from another country? We can offer you a relocation package.
- Competitive compensation with ongoing reviews, flexible compensation, and discounts on brands.
- Wellbeing program: Health and life insurance and free fruit and coffee.
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