IT Systems Administrator

1 month ago


Nottingham, Nottingham, United Kingdom GMV Full time
IT System Administrator

Are you looking for a challenging and rewarding role in a dynamic and innovative company? GMV is a leading technology group that offers a unique opportunity for professional growth and development.

Key Responsibilities:

  • Support our UK offices and colleagues through technical help desk and infrastructure installation and configuration.
  • Install and configure software solutions, virtual machines, operating systems, and antivirus software.
  • Troubleshoot issues spanning multiple systems and technologies.
  • Manage internal and external stakeholders with a customer-focused approach.

Required Skills:

  • Strong technical fault coordination experience and understanding of IT/communication systems.
  • Medium HW selection, installation, and configuration.
  • Ticket Resolution: Coordinate with resolving teams to ensure timely resolutions, proactively chase issues, and provide updates.
  • Medium Design of HW systems.
  • Basic Virtualisation (mainly VMWARE, others desirable).
  • Basic Networks communication.
  • Proficient with Microsoft Office suite (Outlook, Word, Excel, PowerPoint).
  • Medium Windows administration.
  • Availability to travel.

Desirable Skills:

  • Technical Troubleshooting: Perform line tests on PSTNs and diagnose broadband faults. Assist with new device installations and work with engineers to resolve complex technical problems.
  • Customer Experience: Ensure a smooth in-life service experience, from order entry to operational service, focusing on customer satisfaction.
  • Network Performance: Monitor 24/7 network performance, resolving issues that cause outages or impact KPIs.
  • Basic Linux administration (multiple distributions).
  • Basic Virtualisation (mainly VMWARE, others desirable).
  • Basic Networks, communications.

What We Offer:

  • Hybrid working model and up to 8 weeks per year of teleworking outside your usual geographical area.
  • Personalized career plan development, training, and language learning support.
  • National and international mobility. Do you come from another country? We can offer you a relocation package.
  • Competitive compensation with ongoing reviews, flexible compensation, and discounts on brands.
  • Wellbeing program: Health and life insurance and free fruit and coffee.

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