IT Systems Administrator

2 weeks ago


Nottingham, Nottingham, United Kingdom GMV Full time

Are you looking for a challenging role in IT? GMV is a technology group with a wide range of opportunities for professional development. We are seeking an IT Systems Administrator to support our UK offices and assist our UK colleagues through technical help desk and the installation and configuration of infrastructure.

Key Responsibilities:

  • Installation of software solutions, virtual machines, Operating Systems, and antivirus software.
  • Troubleshoot issues spanning multiple systems and technologies.
  • Provide technical support to internal and external stakeholders.

Requirements:

  • Strong technical fault coordination experience and understanding of IT/communication systems.
  • Medium HW selection, installation and configuration.
  • Ticket Resolution: Coordinate with resolving teams to ensure timely resolutions, proactively chase issues, and provide updates.
  • Medium Design of HW systems.
  • Basic Virtualisation (mainly VMWARE, others desirable).
  • Basic Networks communication.
  • Proficient with Microsoft Office suite (Outlook, Word, Excel, PowerPoint).
  • Availability to travel.

Desirable Knowledge:

  • Technical Troubleshooting: Perform line tests on PSTNs and diagnose broadband faults. Assist with new device installations and work with engineers to resolve complex technical problems.
  • Customer Experience: Ensure a smooth in-life service experience, from order entry to operational service, focusing on customer satisfaction.
  • Network Performance: Monitor 24/7 network performance, resolving issues that cause outages or impact KPIs.
  • Basic Linux administration (multiple distributions).
  • Basic Virtualisation (mainly VMWARE, others desirable).
  • Basic Networks, communications.

What We Offer:

  • Hybrid working model and up to 8 weeks per year of teleworking outside your usual geographical area.
  • Personalized career plan development, training and language learning support.
  • National and international mobility. Do you come from another country? We can offer you a relocation package.
  • Competitive compensation with ongoing reviews, flexible compensation and discount on brands.
  • Wellbeing program: Health and life insurance and free fruit and coffee.

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