Senior Legal Operations Manager

3 weeks ago

Leeds, Leeds, United Kingdom DWF Full time

About the Role

We are seeking a Senior Legal Operations Manager to oversee the delivery of various legal processes relating to litigated debt recovery processes.

In this role, you will monitor and govern all reserved legal activities across our Leeds Debt Recovery Delivery Centre and support the supervision of our regulated Manchester Lender Services Delivery centre.

You will work closely with the team to monitor all proceedings and provide real-time feedback to Managers and Paralegals to continually improve quality and ensure all litigated activities meet the required standard.

Key Responsibilities

  • Manage and develop the Practice Group's existing knowledge and the continual improvement of our litigated processes and procedures
  • Ensure the teams are process compliant with regulatory and DWF policy supervision obligations
  • Identify and report any risks as soon as possible and create potential solutions
  • Monitor all quality for all litigated activities across the Debt Recoveries and Lender Services Team
  • Provide real-time feedback to litigated work to Managers and Paralegals
  • Assist the Operations Delivery Director with new projects that come into Legal Operations and give advice on Litigated process best practice

About You

The ideal candidate will be;

  • Qualified lawyer/Solicitor with at least 3 years PQE experience ideally gained within a debt recoveries environment (other areas such as commercial will be considered)
  • Excellent drafting skills and the ability to supervise teams of varying experience
  • Excellent communication skills, written and verbal
  • Embraces technology and constantly looking at ways to improve
  • Ability to work to give feedback/challenge leaders across the division to mitigate risk

What We Offer

Nurturing talent is very important to us. We are committed to equal opportunities in all areas of work and business. We want people to achieve their best, which will positively impact on our clients and communities in which we live and work. At DWF, we empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.

Disability Support

As an inclusive employer, DWF wants to see everyone able to perform at their best. The Firm is committed to making reasonable adjustments to support this and to an ongoing programme of improvements to provide access to all.

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