Guest Services Team Member
2 weeks ago
About The Role
We're looking for passionate individuals to join our Guest Services Team, working in our Reception area and in-house Call Centre.
Our teams deliver unforgettable experiences for our guests, and we're currently seeking amazing team members to join us.
Looking after guests during their arrival experience in our drive-through check-in booths and problem-solving guest queries on the phone and via our live chat system will keep you busy throughout your shift.
Working alongside a fantastic team, we'll support you every step of the way to ensure you gain the skills and confidence to truly excel.
About You
A good level of administration and computer skills is required. We'll provide you with all the training you need on our in-house systems.
If you have a warm, friendly manner and love to chat with people, we can teach you the ins and outs of working as part of our team. If you do have any previous experience, we'd love to hear from you.
Being a great team player is essential, and you should also enjoy the buzz of a busy environment.
No day will ever be the same, so you should be happy to try new things and chat to lots of different people.
Typical working hours cover 16 hours per week, on Mondays and Fridays, with a variety of shifts between 11am and 10pm.
About Butlin's
We're all about fun, excitement, and adventure by the bucketload. For over 80 years, we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult-only Big Weekenders.
Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture.
We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In, and where the team genuinely Cares For Each Other – this could be the perfect fit for you.
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