Customer Service Representative

4 weeks ago


Oxford, Oxfordshire, United Kingdom Sainsbury's Full time
Be Part of a Dynamic Team at Sainsbury's

A Fast-Paced Role for the Festive Season

We're looking for a motivated and friendly Services Assistant to join our team for the upcoming holiday period. As a key member of our retail team, you'll play a vital role in delivering exceptional customer service and ensuring our customers have a positive shopping experience.

Key Responsibilities:
  • Provide excellent customer service at our checkouts, self-service tills, kiosk or petrol station
  • Help customers with click and collect parcels and other transactions
  • Deal with customer complaints and refunds in a professional and courteous manner
  • Support colleagues on the shop floor with their activities when quiet


Our Benefits:
  • Dedicated colleague discount card for Sainsbury's, Argos, Tu, and Habitat
  • Free food and hot drinks provided for colleagues in all our stores
  • Generous holiday entitlement based on hours worked
  • Shopping discounts on gym memberships, restaurants, holidays, and more
  • Family leave for maternity and paternity purposes
  • Pension scheme with employer matching contributions
  • Wellbeing support through our Employee Assistance Programme


Requirements:
  • Basic understanding of customer service principles
  • Ability to work flexibly, including evenings and weekends
  • Strong communication and interpersonal skills
  • Previous retail experience an advantage, but not essential


Apply now to be part of our dynamic team and contribute to making this festive season a success at Sainsbury's

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