IT Service Delivery Manager

5 days ago


Bristol, Bristol, United Kingdom CV-Library Full time

Job Title: IT Service Delivery Manager

An exciting opportunity has arisen for an IT Service Delivery Manager to join a rapidly growing Managed Service Provider.

  1. Create and execute Service Plans for your assigned client base.
  2. Identify areas for service improvement and make recommendations to the management team.
  3. Collaborate with the sales team to identify new business opportunities.

Professional Attributes Required:

  1. At least 2 years of experience in service delivery or similar role, ideally within an MSP.
  2. Demonstrable experience delivering excellent customer service and managing client accounts.
  3. Knowledge of best practice for IT service management.
  4. Ability to define and deliver a comprehensive IT strategy for client accounts.

Benefits:

  1. 24 days holiday + bank holidays
  2. Hybrid Working
  3. Life Assurance
  4. Annual Bonus Scheme
  5. Pension Scheme


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