IT Service Delivery Manager
5 days ago
Job Title: IT Service Delivery Manager
An exciting opportunity has arisen for an IT Service Delivery Manager to join a rapidly growing Managed Service Provider.
- Create and execute Service Plans for your assigned client base.
- Identify areas for service improvement and make recommendations to the management team.
- Collaborate with the sales team to identify new business opportunities.
Professional Attributes Required:
- At least 2 years of experience in service delivery or similar role, ideally within an MSP.
- Demonstrable experience delivering excellent customer service and managing client accounts.
- Knowledge of best practice for IT service management.
- Ability to define and deliver a comprehensive IT strategy for client accounts.
Benefits:
- 24 days holiday + bank holidays
- Hybrid Working
- Life Assurance
- Annual Bonus Scheme
- Pension Scheme
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