Retail Store Team Member

3 days ago


Bristol, Bristol, United Kingdom Toolstation Limited Full time
Toolstation Retail Store Team Member Job DescriptionAbout Us:

Toolstation Limited is one of the UK's fastest-growing multi-channel retailers of tools, accessories, and building supplies, trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.

Job Summary:

We are looking for a talented and motivated individual to join our Toolstation team as a Retail Store Team Member in Bristol Longwell Green. As a key member of our store team, you will be responsible for delivering exceptional customer service, managing store operations, and maintaining a positive store environment.

Main Duties:
  • Deliver excellent customer service by actively listening to customer needs, providing expert advice, and ensuring seamless transactions.
  • Contribute to achieving sales targets by promoting Toolstation products and services, identifying opportunities to upsell and cross-sell, and encouraging repeat business.
  • Maintain a high level of knowledge about Toolstation products, including features, benefits, and applications, to provide expert advice to customers.
  • Work collaboratively with colleagues to achieve store objectives, share best practices, and maintain a positive and productive work environment.
What We Offer:
  • An estimated salary of £10-12 per hour based on title, job description, and location.
  • Ongoing training and development opportunities to enhance skills and knowledge.
  • A comprehensive benefits package, including 22 days holiday + Bank Holidays, Company pension scheme and life assurance, Bonus scheme and cycle to work program, Save and buy as you earn options, 20% discount across all Travis Perkins companies, Health and wellbeing support at your fingertips with Aviva Digicare+, Financial education, support, and recognition awards, Discounts at over 1,000 retailers.


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