Retail Store Operations Manager

5 days ago


Bristol, Bristol, United Kingdom Pets at Home Retail Full time

As a Retail Store Operations Manager at Pets at Home, you will play a key role in ensuring the smooth day-to-day running of our stores. Based in Bristol, you will be responsible for leading a team of store colleagues to deliver exceptional customer service and achieve sales targets.

The ideal candidate will have previous experience in a retail management role, with a proven track record of improving sales performance and managing budgets. You will be passionate about delivering outstanding customer experiences and have excellent communication skills.

We offer a competitive salary of £40,000 - £50,000 per annum, depending on experience. In addition to your salary, you will also receive a range of benefits, including 25 days annual leave, a contributory pension scheme, and access to discounted pet care products.

About Us:

Pets at Home is one of the UK's leading pet care businesses, with over 450 stores across the country. Our mission is to provide the highest level of service to our customers and their pets, while also supporting the local community.

Key Responsibilities:

  • To lead a team of store colleagues to deliver exceptional customer service and achieve sales targets
  • To manage budgets and resources to ensure the efficient operation of the store
  • To implement sales promotions and initiatives to drive business growth
  • To maintain high standards of store presentation and merchandising

Requirements:

  • Previous experience in a retail management role
  • Proven track record of improving sales performance and managing budgets
  • Excellent communication and leadership skills
  • Passion for delivering outstanding customer experiences

Benefits:

  • Competitive salary of £40,000 - £50,000 per annum
  • 25 days annual leave
  • Contributory pension scheme
  • Access to discounted pet care products


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