Data Driven Operations Specialist

1 week ago


Solihull, Solihull, United Kingdom BNP PARIBAS PERSONAL FINANCE Full time

About BNP Paribas Personal Finance

We're a global bank providing simple and straightforward consumer finance solutions. Our values of being positive, brave, and owning it guide our approach to creating a positive impact for our colleagues, customers, partners, and the wider community.

Job Overview

As the Operations Performance & Reporting Manager for our Call Centre Operations team, you'll play a key role in driving data-driven decisions and performance improvements. Your responsibilities will include managing and enhancing data reporting processes, delivering strategic insights, and supporting key business decisions.

About the Role

The ideal candidate will have:

  • Proven experience in data insight or leadership roles.
  • Excellent technical skills, including Power BI or Tableau.
  • Strong attention to detail and data analysis skills.
  • Able to manage a team and ensure effective collaboration.

Benefits

We offer a competitive salary (£55,000 - £65,000), a contributory pension scheme, health cash plan, and flexible benefits platform. You'll also enjoy access to our multi-award-winning perks program, which offers discounts on eating out, cinema tickets, and more.

Why Choose Us?

We're a Top Employer UK and a great place to work. Our inclusive environment and commitment to equality of opportunity make us an attractive employer for those looking to build a career in consumer finance.



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