Business Operations Specialist

2 weeks ago


Worcester, Worcestershire, United Kingdom CV-Library Full time

The role of Operational Efficiency Coordinator is an exciting opportunity to join CV-Library as a key member of our team. Based at our Longbridge office, this position is ideal for an organized and tech-savvy individual.

About the Job
  • This is a full-time position, working 5 days a week at our Longbridge office.
  • We offer a competitive annual leave package, starting with 23 days (plus Bank Holidays) and rising to 28 days with service.
Key Responsibilities
  1. We are looking for someone who can allocate inventory to sales orders efficiently, ensuring timely delivery to customers.
  2. Collaborate with the production team to manage shipping activities, Goods In process, and resolve any issues that may arise.
  3. Handle telephone inquiries and concerns, providing exceptional customer service and ensuring on-time delivery.
  4. Provide general administrative support using Microsoft Office applications as required.
  5. Loading contract orders accurately and efficiently is also a crucial part of the job.
  6. Exercise problem-solving skills and creative thinking to address complex, ambiguous, and high-risk situations.
  7. Maintain proficiency in computer systems, including Outlook, Excel, Word, and PowerPoint.
  8. Demonstrate excellent language skills, with the ability to listen, speak, read, and write in English.
Work Environment and Benefits
  • This is an office-based position.
  • A contributory pension scheme, with an employee contribution of 5% and employer contribution of 3% (rising with service, up to a maximum of 8%).
  • Lifelong life assurance and income protection after 3 months' service.
  • Access to an Employee Assistance Programme.
  • A discount portal offering exclusive deals and discounts.
  • Free car parking at our office.

The estimated salary for this position is £25,000 - £35,000 per annum, depending on experience and qualifications.



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