Senior Property Operations Manager
1 month ago
About the Role: We are seeking a highly skilled and experienced Senior Property Operations Manager to join our team at Gatehouse Property Management.
As a Senior Property Operations Manager, you will be responsible for managing and overseeing the day-to-day running of our portfolio, including leading and inspiring the team to deliver excellent levels of service.
Key Responsibilities:
* Lead and inspire the team to deliver excellent levels of service
* Build relationships with key stakeholders, including active participation at local community groups
* Proactive engagement with landlord consultants and external parties
* Oversee Health and Safety compliance
* Full-service charge budget management
* Build strong and effective relationships with tenants and develop an understanding of their business needs to assist with their success
* Lead promotion and awareness of scheme and actively arrange and promote seasonal events and report on success of same
* Deliver excellent facilities services and customer relations
* Oversee supervision and effective management of staff, including soft services and maintenance team
* Management Reporting (including tenant trading performance, media engagement, project progress)
* Delivering KPIs
About You:
* You should ideally have held a senior position within a retail environment, e.g. Shopping Centre Manager, Town Centre Manager, Department Store Manager, Property Manager
* Strong awareness of economic and retail market and trends
* Highly effective communicator
* Proven leader
* Experienced in contractor management
* Experienced in budget management
* Strong IT skills
* IOSH or NEBOSH is advantageous
What We Offer:
* A competitive salary and benefits package
* Opportunities for career development and growth
* A dynamic and supportive work environment
How to Apply:
If you are a motivated and experienced Senior Property Operations Manager looking for a new challenge, please submit your CV and a cover letter to Bryan@gatehousepm.co.uk
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