Service Delivery Expert
1 day ago
As a leading provider of innovative products and services, Probe UK continues to push boundaries and drive growth in the industry. With a strong presence in the UK and internationally, we are committed to making a positive impact on people's lives.
Our company values reflect our commitment to excellence, innovation, and customer satisfaction. We strive to deliver high-quality solutions that exceed customer expectations and make a meaningful difference in their lives.
Job SummaryWe are seeking an experienced Service Manager to join our team at Probe UK. As a key member of our operations team, you will play a critical role in ensuring the seamless delivery of our services and upholding our high standards of quality.
The ideal candidate will have a proven track record of managing complex projects, leading cross-functional teams, and driving business growth. If you are passionate about delivering exceptional results and have a drive to succeed, we encourage you to apply for this exciting opportunity.
Key Responsibilities- Project Coordination: Coordinate and oversee the planning, execution, and delivery of projects across various departments, ensuring timely completion and meeting customer expectations.
- Team Collaboration: Work closely with cross-functional teams, providing guidance, support, and training to enhance their skills and performance.
- Performance Analysis: Analyze key performance indicators (KPIs) and provide regular reports to senior management, identifying areas for improvement and implementing corrective actions.
- Customer Relationships: Foster strong relationships with customers, understanding their needs and preferences, and delivering tailored solutions to meet their requirements.
- Proven experience in project coordination, team collaboration, and performance analysis.
- Excellent communication, interpersonal, and problem-solving skills.
- A strong understanding of business operations, processes, and systems.
- Able to work under pressure, prioritizing tasks and managing multiple projects simultaneously.
- A competitive salary of £55,000 - £75,000 per annum, based on experience.
- A comprehensive benefits package, including health insurance, pension scheme, and paid leave.
- Ongoing training and development opportunities to enhance your skills and career progression.
- A dynamic and supportive work environment, promoting collaboration, innovation, and continuous improvement.
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