Service Delivery Expert

1 day ago


Chesterfield, Derbyshire, United Kingdom Probe UK Full time
About Probe UK

As a leading provider of innovative products and services, Probe UK continues to push boundaries and drive growth in the industry. With a strong presence in the UK and internationally, we are committed to making a positive impact on people's lives.

Our company values reflect our commitment to excellence, innovation, and customer satisfaction. We strive to deliver high-quality solutions that exceed customer expectations and make a meaningful difference in their lives.

Job Summary

We are seeking an experienced Service Manager to join our team at Probe UK. As a key member of our operations team, you will play a critical role in ensuring the seamless delivery of our services and upholding our high standards of quality.

The ideal candidate will have a proven track record of managing complex projects, leading cross-functional teams, and driving business growth. If you are passionate about delivering exceptional results and have a drive to succeed, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  1. Project Coordination: Coordinate and oversee the planning, execution, and delivery of projects across various departments, ensuring timely completion and meeting customer expectations.
  2. Team Collaboration: Work closely with cross-functional teams, providing guidance, support, and training to enhance their skills and performance.
  3. Performance Analysis: Analyze key performance indicators (KPIs) and provide regular reports to senior management, identifying areas for improvement and implementing corrective actions.
  4. Customer Relationships: Foster strong relationships with customers, understanding their needs and preferences, and delivering tailored solutions to meet their requirements.
Requirements
  • Proven experience in project coordination, team collaboration, and performance analysis.
  • Excellent communication, interpersonal, and problem-solving skills.
  • A strong understanding of business operations, processes, and systems.
  • Able to work under pressure, prioritizing tasks and managing multiple projects simultaneously.
What We Offer
  • A competitive salary of £55,000 - £75,000 per annum, based on experience.
  • A comprehensive benefits package, including health insurance, pension scheme, and paid leave.
  • Ongoing training and development opportunities to enhance your skills and career progression.
  • A dynamic and supportive work environment, promoting collaboration, innovation, and continuous improvement.


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