Service Delivery Manager

2 weeks ago


Chesterfield, Derbyshire, United Kingdom Bristol Street Motors Full time
Job Overview

Bristol Street Motors Vauxhall Chesterfield

We are seeking an experienced Service Manager to oversee the delivery of exceptional customer services in our busy dealership. As a Service Manager, you will be responsible for implementing effective processes to drive customer satisfaction and maintain high-quality standards.

Main Responsibilities:

  • To monitor and control costs in line with the business plan while maintaining quality standards and customer service.
  • To ensure accurate collection and recording of customer data in line with Group standards.
  • To guarantee adherence to manufacturers' standards at all times.
  • To maintain a safe working environment.
  • To monitor colleague performance.

Requirements:

  • A proven track record in a similar role, with experience in customer service management.
  • Strong leadership and people management skills to drive business objectives.
  • Ability to communicate effectively and motivate the team.
  • Strong organizational skills to manage multiple tasks and priorities.

What We Offer:

  • A competitive basic salary and OTE of £55,000.
  • A company car.
  • Access to our online rewards platform for cashback and discounts.
  • Ongoing training and development opportunities.

Apply Today:



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