Subcontractor Coordinator

3 days ago

Derby, Derby, United Kingdom Integral UK Full time

About the Role:

The Subcontractor Coordinator will be responsible for supporting the management teams to deliver exceptional client service, contract delivery through subcontractor management, and act as ambassador of the team on site.

Key Responsibilities:

  • Day-to-day site management activities including site functionality, escalation management, planning and client satisfaction.
  • Working in accordance with health and safety measures and promoting best practice amongst colleagues, contractors, and vendors at all times.
  • Reviewing and approving risk assessments and following safety protocols.
  • Managing and reviewing health and safety documentation to ensure compliance and safety on site.
  • Supporting Building Management Systems, creating and managing contractor bookings, Environmental Health and Safety and Quality Compliance, etc. as required.
  • Ensuring compliance with company policies, and procedures including statutory compliance and standard operating procedures.
  • Delivery or delegation of service requests to ensure all requests are actioned within the agreed timeframe meeting Key Performance Indicators and Service Level Agreements.
  • Ensuring contractor safety, housekeeping and cleanliness is delivered to the highest standard, working closely with subcontractors, monitoring works and conducting audits.
  • Ensuring timely delivery of subcontractor works, ensuring that risks are identified, and lessons learned are documented and shared.
  • Building relationships with internal and external customers to ensure the best client experience.
  • Communicating efficiently to keep the client and management team informed of any elevated risks or events.
  • Providing leadership, direction and mentoring the team and vendors on site to promote a positive and engaged team culture with a focus on excellent customer experience delivery.
  • Assisting the Facilities Manager in ad-hoc duties as required.
  • Supervising and monitoring subcontractor's day to day work.

About You:

We are looking for a skilled and experienced professional who has direct contractor management experience and associated team management skills to deliver services.

Requirements:

  • Direct contractor management experience and associated team management skills to deliver services.
  • Experience using a Computerized Maintenance Management system for managing contractors.
  • Knowledge of in-country requirements related to building regulations, H&S, contractors, statutory regulations, etc.
  • Experience in project/subcontractor Management or team delivery (desired, not essential).
  • Active problem solver.
  • Ability to meet tight deadlines and work efficiently and collaboratively as part of a team to solve problems with professionalism and service focused approach.
  • Keen interest in facilities management and customer service.
  • Good communication skills.
  • Strive for excellence in what you do and share ideas for improvement.
  • Proficient with Word and Excel.

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