Second Line Support Engineer
4 weeks ago
We are seeking an experienced Second Line Support Engineer to join our growing team in Exeter. As a Second Line Engineer, you will be responsible for supporting over 4000 colleagues internally and resolving technical issues escalated from the 1st Line support team.
Key Responsibilities:- Configure and install hardware
- Liaise with the 3rd Line team for escalated issues
- Support and troubleshoot technical issues
- Work with Active Directory, Windows Server, and other IT systems
- Previous experience in a 2nd Line role
- Active Directory and ITIL knowledge
- Windows Server experience
- Full UK driving license
- On-call bonus
- Solid pension
- Healthcare benefits
- Discounts
- Free parking
If you are a motivated and experienced Second Line Support Engineer looking for a new challenge, please send your CV to adam.holmes@opusrs.com.
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