Second Line Support Engineer

4 weeks ago


Exeter, Devon, United Kingdom Opus Recruitment Solutions Full time
Second Line Support Engineer Opportunity

We are seeking an experienced Second Line Support Engineer to join our growing team in Exeter. As a Second Line Engineer, you will be responsible for supporting over 4000 colleagues internally and resolving technical issues escalated from the 1st Line support team.

Key Responsibilities:
  • Configure and install hardware
  • Liaise with the 3rd Line team for escalated issues
  • Support and troubleshoot technical issues
  • Work with Active Directory, Windows Server, and other IT systems
Requirements:
  • Previous experience in a 2nd Line role
  • Active Directory and ITIL knowledge
  • Windows Server experience
  • Full UK driving license
What We Offer:
  • On-call bonus
  • Solid pension
  • Healthcare benefits
  • Discounts
  • Free parking

If you are a motivated and experienced Second Line Support Engineer looking for a new challenge, please send your CV to adam.holmes@opusrs.com.



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