Account Manager

4 days ago

Kingston upon Thames, Greater London, United Kingdom Aviation & Defence Universe Full time
About the Role

We are seeking a highly skilled Account Executive to join our team at Aviation & Defence Universe. As an Account Executive, you will be responsible for managing customer relationships, coordinating technical assessments, and generating quotes in accordance with our defined process and policy.

Key Responsibilities
  • Vetting and qualifying initial customer enquiries
  • Coordinating technical assessments with our Customer Services and Pre-sales teams
  • Generating quotes and managing the sales process to successful completion
  • Maintaining accurate account records in our CRM system
  • Working closely with our Procurement professionals to deliver value to our customers
  • Liaising with our Finance team on invoicing and with our Customer Services team on fulfilment
  • Proactively engaging customers on support renewals and managing company accounts on customers' procurement platforms
Requirements
  • Excellent written and verbal communication skills, with the ability to communicate effectively with customers and colleagues
  • Financial and commercial competence, with a strong understanding of our products and services
  • High-level competence with Salesforce, Microsoft Office, and Google Docs
Desirable Skills
  • Experience working in the Defence sector or with high-value, low-volume software sales
  • Salesforce administration experience

We are looking for a highly motivated and organized individual who is able to work effectively in a fast-paced environment. If you have a strong background in sales and customer relationship management, we would love to hear from you.

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