E-Commerce Account Coordinator

2 weeks ago


Whetstone, Greater London, United Kingdom Paul Mitchell Associates Full time

About the Role: We are seeking a proactive and dedicated E-Commerce Coordinator to join our dynamic team at Paul Mitchell Associates. As the primary point of contact for our B2B Dropshipping clients, you will play a crucial role in ensuring exceptional service and seamless account management.

Key Responsibilities:

  • Manage the entire dropshipping process, ensuring accuracy in product listings, order fulfilment, inventory management, and customer service.
  • Foster strong client relationships, manage subscription payments, handle account sign-ups, and ensure client satisfaction and retention.
  • Collaborate effectively with both internal and external stakeholders, including suppliers and customers.

Requirements:

  • Experience in e-commerce, account management, or customer service, particularly in a B2B setting.
  • Comprehensive knowledge of e-commerce and dropshipping, including online retail models and logistics.
  • Strong organizational skills and a customer-centric approach.

What We're Looking For: If you have a passion for e-commerce and a knack for building strong relationships, we want to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].



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