Supervisor
4 days ago
**Welcome to JD Group**
We are seeking a talented and motivated Supervisor to join our team at JD Group.
As a Store Leadership Position, you will play a key role in making your store a great place to shop and work. You will be responsible for the effective leadership and management of your store or defined business area, motivating and coaching store teams to deliver exceptional customer service and exceeding customer expectations.
**Key Responsibilities:**
- Support the Store Management team lead and motivate a high-performing, highly engaged team of colleagues.
- Support a culture of exceptional customer service, ensuring our store teams win customers for life by exceeding their expectations.
- Develop and implement strategies to drive sales growth and improve customer experience.
- Uphold a store that is safe and compliant operating environment for all colleagues and customers.
- Deliver our financial results in line with or in excess of company targets.
- Duty manage and take responsibility for the store in the absence of the Store or Department Manager.
**Requirements:**
- At least 1 year of supervision experience, preferably in a similar retail environment.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Knowledge of local market trends and competitor activity, with the ability to identify local community growth opportunities.
- A passion for customer service and a proven record of delivering excellence in this area.
**What We Offer:**
- Incremental holiday allowance.
- Staff discount on JD Group and other brands within the organisation.
- Discounted membership at JD Gyms.
- Personal development opportunities to learn and develop at work.
We are an equal opportunities employer and welcome applications from all qualified candidates.
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